Senior Application Support Analyst

Senior Application Support Analyst – Azure / O365 – Investment Management

Orbis are proudly working with a finance-for-good firm making the world a better place for millions through investment in highly positive-impact initiatives. They are now building out their Application Support team to help manage a growing and increasingly complex portfolio of business-critical systems including Cloud (Azure), O365 and Investment systems.

This is an incredible opportunity for a Senior Application Support Analyst to be part of one of the best cultures in Investment Management in a role with exposure across the organisation.

Your key responsibilities in this role will be:

• Owning end-to-end application support across the application suite including SaaS platforms, Investment Systems, O365 and cloud-based applications (Azure)
• Working directly with stakeholders across the business and technology to understand and resolve issues and bugs with business applications, and provide L1-L3 support and user training
• Managing third-party vendors to oversee the full incident resolution and service delivery process

To be successful in applying, you will need:

• 5+ years’ prior experience in an Application Support role or similar within Financial Services (Private Equity, Investment Management, or Investment Banking)
• Excellent SQL experience and Solid experience of supporting SaaS platforms and applications in the Microsoft stack (e.g. Azure, O365)
• Excellent proven ability to work with cross-functional stakeholders to manage the full Application Support cycle
• Excellent experience managing third party software vendors
• Familiarity with methodologies such as ITIL, Agile and DevOps

If you feel your experience is a match with the above, please apply with an up to date copy of your CV in the first instance