Platform Specialist

Aladdin Support Specialist – Asset Management – London – Hybrid

We’re looking for an Aladdin Support Specialist to join a growing investment operations and technology function. This is an excellent opportunity for someone earlier in their career who wants to build deep expertise in market-leading investment platforms while working closely with front-office, operations, and technology teams.

You’ll support the day-to-day use and ongoing improvement of key third-party investment and operational platforms (Aladdin) helping teams get the most value from the systems that underpin investment decision-making and delivery.

This role blends platform knowledge, problem-solving, stakeholder engagement and change support, with plenty of scope to learn, develop, and grow into a broader platform or product role over time.

What you’ll be doing

Platform support & expertise

• Act as a knowledgeable point of contact for users of investment platforms, helping to resolve issues and answer functional questions
• Build a strong understanding of how the platforms support investment and operational processes

Stakeholder collaboration

• Work closely with investment, operations, risk and technology teams to understand how platforms are used day-to-day
• Help users understand platform capabilities and best practices

Change & improvement

• Support platform enhancements, upgrades and configuration changes
• Contribute to initiatives that improve platform usage, controls and data quality

Vendor interaction

• Liaise with platform vendors on incidents, enhancements and general support queries
• Track issues and follow through to resolution

Risk, control & reporting

• Help identify risks, dependencies or control considerations linked to platform usage
• Assist with reporting, metrics and updates for stakeholders and governance forums

What we’re looking for

Experience & knowledge

• Experience working in a regulated financial services environment (e.g. asset management, banking, insurance or hedge funds)
• Hands-on exposure to an BlackRock Aladdin.
• Understanding of core investment and operations processes such as:
• Order management and trading
• Portfolio management
• Compliance and controls
• Settlements, reconciliations and corporate actions
• Familiarity with major asset classes, particularly Fixed Income and/or Derivatives, is desirable

Skills & attributes

• Curious, analytical and keen to understand how systems support the investment lifecycle
• Comfortable working with both business and technology teams
• Organised, detail-focused and able to manage multiple priorities
• Strong communication skills and a collaborative mindset
• Proactive and motivated, with a desire to learn and take ownership

Please apply below if interested.