Manager Investment Services

Investment Platform Services Manager – London, United Kingdom – Hybrid – Investment / Asset Management

About the Role

We are seeking a Manager – Investment Platform Services to play a pivotal role at the intersection of Operations, Technology, Data, Change and Investments within a complex, regulated financial services environment.

This role is responsible for the strategic direction, governance and operational oversight of core investment and data platforms, acting as the central point of coordination between internal teams and key third-party platform providers. You will ensure platforms remain fit for purpose, scalable and aligned to evolving business, regulatory and operational needs.

The role requires strong leadership, stakeholder engagement and vendor management capability, alongside a deep understanding of investment operations and change delivery.

Key Responsibilities

• Platform Strategy & Oversight:
• Own the strategic direction and operational oversight of investment and data platforms across internal and vendor-provided systems. Ensure platforms support business objectives, regulatory requirements and future scalability, providing expert input into technology, operations and data strategy.
• Vendor & Supplier Management:
• Lead strategic relationships with external platform providers, ensuring service delivery, contract adherence, roadmap alignment and long-term partnership value. Drive resolution of escalated issues and influence vendor priorities where required.
• Senior Stakeholder Engagement:
• Build and maintain strong relationships with senior stakeholders across Investments, Operations, Risk, Technology and Data. Align platform priorities with business needs and clearly articulate platform value and constraints.
• Risk, Governance & Controls:
• Take accountability for identifying, assessing and mitigating platform-related risks. Ensure appropriate governance, controls, documentation and audit readiness in line with regulatory and internal standards. Proactively escalate key risks and dependencies.
• Solution Prioritisation & Value Delivery:
• Oversee assessment and prioritisation of platform enhancements, balancing business impact, regulatory requirements and return on investment. Sponsor initiatives that improve user experience, reduce manual processing and simplify operational complexity.
• Change Governance & Delivery:
• Provide senior representation in change forums and steering groups. Partner closely with change delivery teams to ensure platform-related initiatives are planned, governed and delivered effectively, with risks appropriately managed.
• Continuous Improvement & Team Leadership:
• Foster a high-performing, collaborative environment focused on continuous improvement, innovation and knowledge sharing. Encourage new ways of leveraging platforms to meet changing business demands.
• Reporting & Strategic Insight:
• Deliver clear, data-driven reporting to executive and governance forums on platform performance, risk profile, change progress and forward roadmap.

Skills, Knowledge & Experience

• Strong understanding of investment products and asset classes, including Fixed Income and Derivatives
• Deep knowledge of investment platforms and operating models (e.g. order management, trading, compliance, settlements, reconciliations, corporate actions)
• Experience working within regulated environments (FCA / PRA), ideally asset management, insurance or banking
• Proven experience leading or managing teams within investment operations, technology, data or change functions
• Track record of delivering platform enhancements and change initiatives
• Strong vendor and stakeholder management skills, with the ability to translate business requirements into system or process solutions
• Experience influencing across business, technology and change disciplines
• Exposure to major investment platforms such as Aladdin, LUSID or Murex is highly desirable

Please apply below if interested.