Head of Program Management

Head of Programme Management (Transitions) -Pensions – London – Hybrid

About the role

Our client is seeking an experienced and strategic leader to join our Origination function as Head of Transition Programme Management. This is a newly created role with high visibility and impact, responsible for leading the successful delivery of complex, client-facing transition programmes.

You will play a critical role in shaping and overseeing programme delivery frameworks, ensuring operational excellence, strong governance, and consistent client outcomes. Working across a wide range of internal teams and external partners, you will drive efficiency, mitigate risk, and deliver value across the business.

What You’ll Be Doing:

Programme Leadership

• Lead a portfolio of concurrent, large-scale client transition projects
• Ensure alignment, coordination, and successful delivery across all workstreams

Governance & Delivery Excellence

• Establish and maintain robust programme governance, reporting, and controls
• Drive best practices in project management, standards, and methodologies

Stakeholder & Client Engagement

• Build strong relationships with senior stakeholders across multiple functions
• Act as a key escalation point, ensuring a responsive and high-quality client experience

Planning & Financial Management

• Oversee programme planning, scheduling, and resource allocation
• Manage multi-million-pound budgets, including forecasting and cost control

Risk & Issue Management

• Proactively identify, manage, and resolve risks, issues, and dependencies

Leadership & Team Development

• Lead, coach, and develop a high-performing team of programme and project professionals
• Foster a culture of continuous improvement and delivery excellence

Quality & Continuous Improvement

• Ensure deliverables meet high standards of quality and client satisfaction
• Drive innovation, automation, and process improvements

What They’re Looking For

Experience

• Proven track record delivering complex, large-scale programmes within insurance or financial services
• Experience managing significant budgets and delivering measurable business outcomes
• Strong background in client onboarding or transition programmes
• Demonstrated success working with executive stakeholders and cross-functional teams
• Experience implementing governance frameworks and risk management processes
• Track record of building and leading high-performing teams

Knowledge

• Deep understanding of programme and project management methodologies
• Strong knowledge of insurance operations and transition processes
• Familiarity with governance, compliance, and risk frameworks
• Understanding of change management in complex environments
• Exceptional leadership and people management capabilities
• Strong stakeholder engagement and influencing skills at senior levels
• Excellent analytical and problem-solving abilities

Why Join?

This is an opportunity to shape a critical function within a growing organisation, working on high-impact programmes that drive meaningful outcomes for clients and the business. You’ll be part of a collaborative environment that values innovation, leadership, and continuous improvement.

Please apply below if interested.