Datacenter Technician

About the Role

We are hiring Data Center Technicians (L1 & L2) to support day-to-day operations in a fast-paced, high-growth environment.

This role is open to both:

• Entry-level candidates looking to break into data centers (L1)
• Experienced technicians with hands-on hardware experience (L2)

You’ll be responsible for supporting server and network infrastructure, troubleshooting hardware issues, and ensuring reliable operations across the site.

Responsibilities

• Install, rack, and deploy server and network hardware
• Perform hardware troubleshooting and component replacements
• Support cabling (copper/fiber), labeling, and connectivity checks
• Assist with network troubleshooting and basic diagnostics
• Monitor systems and respond to operational tickets
• Escalate issues to senior technicians or engineering teams as needed
• Maintain accurate asset tracking and documentation
• Follow standard operating procedures in a 24/7 production environment

Qualifications

For L1 (Entry-Level)

• Associate’s degree, certification, or equivalent hands-on experience
• Strong interest in data centers, IT, or hardware
• Basic understanding of computer hardware or networking
• Willingness to learn and work in a fast-paced environment

For L2 (Experienced)

• ~1+ year experience in a data center or similar environment
• Experience troubleshooting server hardware (POST, BIOS, etc.)
• Basic knowledge of networking (TCP/IP, switches, cabling)
• Familiarity with Linux (basic commands/navigation)
• Ability to work independently and prioritize tasks

Preferred Qualifications

• Hands-on experience with hardware, IT support, or infrastructure environments
• Experience in high-availability or production environments
• Strong troubleshooting mindset and attention to detail
• Exposure to large-scale or hyperscale data centers

Shift

• 12-hour shifts
• 4 days on / 4 days off
• Rotating day and night shifts

Additional Info

• This is a hands-on, onsite role in a live data center environment
• Candidates must be comfortable working in a fast-paced, physically active setting
• Opportunities for growth into more advanced technical roles